Neurosync Physiotherapy and Rehab provide physiotherapy, pelvic floor physiotherapy, chiropractic care, massage therapy, Osteopath, and rehabilitation for sports injuries, neurological conditions, and everyday movement concerns. We also accept and treat patients involved in workplace injuries or Motor Vehicle Accidents.

To open a WSIB claim, you will have to inform your employer and complete the necessary paperwork in order to open your claim. Once the injuries are reported and a claim in open with WSIB you will be provided with a claim number which we will require prior to your first appointment. At your appointment our team will evaluate injuries and create a treatment plan. Additionally, we will complete the paperwork necessary to facilitate implementation of modified duties if required. At NeuroSync we handle the billing for your WSIB claim directly. We work directly with them for payment ensuring you will not be liable for any expenses.

Pelvic Floor Physiotherapy is a specialized physiotherapy which helps treat conditions involving the pelvic basin including urinary frequency, incontinence, pelvic floor prolapse, pelvic pain and pain with intercourse. The pelvic floor can also be related to other conditions such as chronic low back pain, hip pain, lower limb issues as well as neck, jaw and head function. Your first visit will consist of a thorough health history and evaluation. A physical exam will be conducted including posture and movement analysis. If you are comfortable, an internal assessment may also be conducted. The internal exam includes observation of the anatomy to help the therapist identify any scarring, irritation or imbalances. Additionally neurological function tests may be performed along with muscle tests for strength and coordination. Internal organs may be manually assessed to determine positioning and mobility.

Your first appointment typically includes a detailed assessment of your condition, movement patterns, and goals. This gives you an opportunity to discuss your goals, medical history and any related information. Upon completion of your initial physical assessment you will be provided with treatment options and patient education which helps guide a structured plan suited to your needs.

We at NeuroSync do not require a referral however your insurance provider may request a referral in order to compensate you for your visit. Kindly get in touch with your insurance directly to see if a referral is required and what they will cover per visit and/or annually.

The first session (the initial assessment) is always approximately an hour long. Going forward sessions can be between 30-60 minutes, varying case-to-case. Once we start your treatment plan, your treating therapist will advise you on how long to book the sessions for. The number of sessions you need depend on your condition. All patients are individually evaluated. You will get this information from your therapist as well during the initial assessment.

NeuroSync does not provide treatment covered by OHIP. You must attend a clinic that specifically provides Physiotherapy through OHIP. In Ontario, OHIP covers treatment for patients who meet certain criteria such as over 65 years of age, recently been discharged from hospital or patients recovering from surgeries or significant health events.

You can call the clinic at 905-686-8601 or email us at info@neurosync.ca or book online to schedule a visit. Please wear comfortable clothing to prepare for your appointment. Arrive 10-15 minutes before your first appointment to give you ample time to complete the paperwork and registration. You will require your insurance information (if applicable) and photo id at registration. If you require any assistance, our team is always available to help.

Yes, we do offer direct billing provided your insurance and/or policy allow it. Please be advised that we do not dictate how much of your visit is covered under your plan. It is best to check your coverage or speak to your insurance company prior to your appointment to ensure there is no misunderstanding. In your even your insurance company does not allow for direct billing, you will be asked to pay for your visit and will be provided with a receipt and invoice which you can submit to your insurance company for reimbursement.

Your rehab is a partnership between the therapist and yourself. After completing your visit, you will be provided instructions from your therapist for home care. This may involve either heat or ice to help the body recover, restrictions on activities or a home exercise program. You must maintain a healthy lifestyle and monitor your progress. Discuss any new concerns or achievements with your practioner so that the treatment can be adjusted accordingly if necessary. The goal is to help you get back to your daily activities and for that you require commitment to your recovery not only at the clinic but at home as well.